Cashless

1. WHAT IS CASHLESS?

Great international festivals use Cashless wristbands.

  • This is a secure access and payment system for our customers.
  • All tickets will be exchanged to cashless wristbands before the festival.
  • Your personal wristband will be topped-up with your ticket and money.

At the festival area you can only pay with the Cashless wristband. So your wristband is all in all. The cashless bracelet is your ticket and the only method of payment throughout the festival. Pre-loaded Cashless wristband significantly accelerates entry and purchase at the area.

2. HOW DO I GET MY WRISTBAND?

Home Delivery

  • We recommend the home delivery as this is definitely the easiest and most painstaking way to avoid any queue of wristband change
  • The wristband will be sent in good time before the festival to the address you provide
  • With the package you can get bracelet activation instructions
  • You can order your wristband closer to the event

At The Exchange Points

You can change your ticket to wristband at the exchange points without a fee

  • Bring your all tickets and ID!

Before Entering The Festival Area

  • You are able to exchange the ticket to a wristband at the festival gates but if you want to avoid congestion at the gates we recommend to get your wristband before the festival!

Why have not I received the wristband, even though I have ordered it?

You can receive a new bracelet from pre-change points or from wristband exchange points on festival days from Hyvinkää centrum, festival gate or camping area. In case of doubt, please contact info@rockfest.fi

My wristband came in tightened, what should I do?

You can receive a new bracelet from pre-change points or from wristband exchange points on festival days from Hyvinkää centrum, festival gate or camping area. In case of doubt, please contact info@rockfest.fi

3. HOW TO ACTIVATE MY WRISTBAND?

Create your own personal account on My Rockfest. Activate your ticket and then activate your wristband.

This feature will be available closer to the event.

WATCH STEP BY STEP REGISTRATION VIDEO HERE

4. HOW DO I ADD MONEY TO MY CASHLESS WRSITBAND?

Money can be added conveniently either in advance or on the spot. We recommend adding money in advance, although there are plenty of top-up points at the festival. Top-up points charge 1€ per top-up on the festival.  We recommend that you add money in advance to avoid congestion.

In advance

  • Bank transfer
  • Most common credit cards
  • MobilePay

On the spot

  • Cash
  • Most common credit cards and bank cards

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