After buying the ticket

1. I BOUGHT A TICKET. WHAT NOW?

REGISTER YOUR WRISTBAND HERE

CLICK HERE TO WATCH STEP BY STEP REGISTRATION GUIDE VIDEO

  1. Make sure you got your ticket to your email. Print or save it to a safe location.
  2. If you did not receive the ticket contact info@rockfest.fi
  3. Closer to the event we send the activation link
  4. Each ticket must be activated before the event.
  5. Each ticket is replaced by a Caschless wristband. Learn more about Cashless wristband here
  6. Attach the wristband to your cashless account.
  7. Top-up with money or link a credit card to your account.
  8. Add other services to your account
  9. Have fun!

2. HOW DO I GET THE WRISTBAND?

At The Exchange Points

  • You can change your ticket to wristband at the exchange points without a fee
  • Bring your all tickets and ID!
Hyvinkää Center Ticket Sales

In the Library Square, in conjunction with the Willa Shopping Center, there is also a pre-sale point and a wristband exchange point.

Visiting hours

WED: 14.30-22

THU: 15-22

FRI & SAT: 13-22

Exchange Points

Helsinki

Rajala Proshop
Mannerheiminaukio 1
Postitalo
00100 Helsinki
4.-6.6. 10.00-19.00

Hyvinkää

K-Supermarket Vieremä
Riihimäenkatu 10
05900 Hyvinkää
4.-5.6. 12.00-20.00 ja 6.6 10-18.00

Crafters Bar
Hämeenkatu 13-17
05800 Hyvinkää
4.-6.6. 14.00 – 20.00

Tampere

Cybershop
Hämeenkatu 10
33100 Tampere
4.-6.6. 10.00-20.00

If you have picked up the wristband from the exhange points, your wristband will be attached to your account for you. The number of the wristband may not appear on your account, but it is attached to it. So you just only have to come to the event!

 

At The Gates (pun intended)

  • We will start the exchange on 6.6.2018 a few hours before the gates open.
  • We recommend the delivery as the gates will get somewhat congested

3. HOW DO I ACTIVATE MY WRISTBAND?

  • After recieving your personal wristband you need to activate it from your Rockfest account on www.rockfest.fi

4. HOW CAN I UPPGRADE MY TICKET?

  • The ticket can only be uppgraded to Priority or VIP tickets if there are tickets left in the catergories
  • Tickets can now be upgraded by buying credits to your account on http://bit.ly/myrockfest
  • Select from the top right corner “Upgrade your ticket”
  • Add enough credits that you need for the upgrade
  • Send an e-mail to playpass@rockfest.fi
  • Subject: Ticket upgrade
  • Write to the message following things:
  • What ticket you are going to upgrade, for example WED+THU BASIC – WED+THU VIP
  • Your name
  • E-mail address
  • Phone number

 

 

After Tuesday 5.6. you can do this at the gates.

 

5. FAQ

If you did not get a suffician answer to your questions, please send us an email to info@rockfest.fi and we will make sure you get an answer.

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